Process Audit

Purpose

Why a process audit matters

A process audit reviews one specific operational workflow — procurement, payroll, order-to-cash, or any other — to confirm it actually operates the way it's documented, and to surface inefficiencies or control gaps within it.

It's narrower than an internal audit by design: instead of a broad sweep across the business, it goes deep on one process, which makes it well suited to scaling businesses, ISO certification prep, or chasing down a recurring operational problem.

Enquire About Process Audit

Governing FrameworkManagement-driven · ISO/COSO aligned

Mandatory ForNot statutory — voluntary or covenant-driven

FrequencyPeriodic or triggered by process change

Conducted ByChartered Accountant firm

Typical Duration1 – 3 weeks per process

Key OutputProcess Audit Report & roadmap

Requirement & Applicability

Who benefits from a process audit

Not a legal requirement, but valuable wherever a process is scaling, breaking, or under external scrutiny.

Scaling
Businesses scaling fast, where processes built for a smaller operation are starting to show cracks.
Certification
Organisations pursuing ISO certification or similar process-quality standards.
Covenant
Entities with investor or lender covenants requiring assurance over specific operational controls.
Recurring Issues
Businesses seeing repeated errors in a specific process — reconciliation mismatches, payment errors, missed deadlines.

Getting Started

Documents & information we'll need

Having these ready before fieldwork begins keeps things on schedule.

Process SOPs and flowcharts for the process in scope
Sample transaction data covering the review period
System access matrix for the process
Organisation chart for the relevant team
Findings from any prior process review
Exception reports or error logs
Relevant policy documents
System-generated process logs, where available

How We Work

Our process audit approach

Go deep on one process, end to end, rather than wide across many.

Process Mapping

Walk the process end-to-end and map it as it actually runs today.

Sample Testing

Test a sample of transactions against the documented process.

Risk Rating

Rate each gap by the operational and financial risk it carries.

Roadmap & Report

Deliver the final report with a phased improvement roadmap.

Control Points

Identify where controls are meant to sit within the process.

Bottleneck Analysis

Flag inefficiencies and delays alongside pure control gaps.

Recommendations

Propose practical fixes the team can realistically implement.

What You Receive

Deliverables

Process Audit Report

Findings specific to the process reviewed, ranked by impact.

Process Flow Documentation

An accurate as-is map of the process, useful well beyond the audit.

Control Gap Matrix

Every gap identified, mapped to its risk rating and owner.

Improvement Roadmap

A phased plan for closing gaps without disrupting operations.

Common Questions

Frequently asked questions

Which processes do you typically audit?

Procurement, payroll, order-to-cash, inventory management, and treasury are common ones — but we'll audit any process that matters to your business.

How is this different from an internal audit?

Internal audit typically covers multiple areas on a risk-based cycle. A process audit goes deep on one specific process, often at a client's request when something needs closer attention.

Can this support ISO certification?

Yes — a process audit can be scoped to align with the process-control expectations of ISO 9001 and similar standards.

How often should we audit a given process?

Annually for stable, low-risk processes; more often for high-risk or recently changed processes. We'll recommend a cadence based on what we find.

Do you also help implement the fixes?

We can, through our Advisory Service — SOP development and internal controls work builds directly on process audit findings.